PRICING POLICY
Restaurant Equippers offers everyday low prices on quality, warranted equipment and supplies. We keep our prices low by buying in bulk and we run a "no frills" operation so we can provide you with the best service at the lowest possible prices.
Online prices, offers, and selections may vary from our Warehouse Store and our nationally distributed catalog and flyers.
Our customer service department will research the fastest, least expensive means to ship your order, and may combine products for shipment when financially beneficial to you.
We reserve the right to correct errors in copy, pricing, or photos. Prices are subject to change without notice. Items on which there has been an increase will not ship without customer approval. All prices are F.O.B. our warehouse or manufacturer.
PAYMENT POLICY
"Visa", "MasterCard", "Discover", or "American Express" credit or debit cards are accepted on our Website and in our Warehouse store. Generally, credit and debit cards are not charged until your order is shipped or picked up in store. However, all credit card payments are pre-authorized in the amount of your order with your credit or debit card issuer at the time you place the order, which may have an affect on your available credit line. Please contact your credit card issuer for more information. For Special Order items, your credit card will be charged when your order is taken.
For orders in which at least one item requires Freight Shipping, the order must be shipped via Freight/Common Carrier rather than Standard Shipping/FedEx, due to its size or weight. Freight charges are automatically calculated for your order using our Distribution Center in Ohio as the point of origin, and the price is quoted at the time of your checkout. The given shipping amount is a result of our system calculating and shopping for the lowest possible shipping price from our selection of discounted freight carriers. Our shipping charges are calculated to pay only for our actual discounted carrier shipping costs, and are not increased to create hidden shipping profits. We do not charge "handling fees". Shipping costs do include a lift gate and delivery notification.
Checks, wire transfers, and COD shipments cannot be used for Internet Orders, but established customers may be pre-approved for such shipments at our Warehouse Store or our Nationwide Telephone Order Center at the discretion of our sales manager. Certified checks or wire transfers may be required on larger purchases.
Important: Shipment may be held on orders not using a pre-approved credit card, certified check, or other pre-approved check until funds have cleared your financial institution (i.e. including wire transfers and checks not approved in advance).
Information you provide when placing your order, such as billing/shipping address and phone numbers may be used to verify your payment.
Incorrect information may result in a delay in processing and may impact the shipment of your order. In such case, we will attempt to contact you using the email address and/or telephone number provided with the order in an attempt to resolve the discrepancy.
SALES TAX POLICY
As required by law, Restaurant Equippers, Inc. collects and remits sales tax for all merchandise delivered to customers in Ohio and Michigan unless a valid and properly completed Ohio or Michigan Certificate of Exemption has been provided to us and your account has been set up as tax-exempt.
If you are in Ohio or Michigan and have tax-exempt status, you may download the Sales Tax Exemption Certificate for submission. Fax the completed form to (614)464-4002 and contact our Sales Tax Associate at (800)235-3325, Ext. 118 to confirm receipt.
OHIO Sales Tax Exemption Certificate
MICHIGAN Sales Tax Exemption Certificate
Once your tax-exempt form has been received and validated, Restaurant Equippers will mark your account as tax exempt for all shipments within Ohio and/or Michigan as is applicable.
However, the first time you place an online order, our website will not recognize your exempt status even if you are an existing Restaurant Equippers customer with exempt status. As a result, when using our website for the first time you will need to type "Tax Exempt" in the Comments box of your web order during Checkout. This will alert us to update your online account with your exemption status so that your current order and all future website orders will reflect your exemption.
If you are tax exempt and have placed an order and paid tax in error, please contact us at (800)235-3325 to provide the required exemption information and obtain credit for the taxes charged.
If you are exempt as a result of being a federal, state or local government or a non-profit organization, please note that in addition to your initial exemption certificate, you will be required for each transaction to provide documentation verifying that payment was made directly from the exempt organization's funds as required by law (i.e. a copy of the payment check or credit card showing the name of the exempt organization will be required for each transaction).
Restaurant Equippers, Inc. does not collect sales tax on items shipped from our Distribution Center to destinations outside of Ohio or Michigan. However, in some cases an order is shipped directly from the manufacturer to you in a state where the manufacturer has a taxable presence (nexus). Restaurant Equippers, Inc. must collect and pay the applicable tax to the manufacturer prior to shipment. We will alert you in these instances before collecting additional funds.