PRICING POLICY
Restaurant Equippers offers everyday low prices on quality, warranted equipment and supplies. We keep our prices low by buying in bulk and we run a "no frills" operation so we can provide you with the best service at the lowest possible prices.
Online prices, offers, and selections may vary from our Warehouse Store and our nationally distributed catalog and flyers.
Our customer service department will research the fastest, least expensive means to ship your order, and may combine products for shipment when financially beneficial to you.
We reserve the right to correct errors in copy, pricing, or photos. Prices are subject to change without notice. Items on which there has been an increase will not ship without customer approval. All prices are F.O.B. our warehouse or manufacturer.
PAYMENT POLICY
"Visa", "MasterCard", "Discover", or "American Express" credit or debit cards are accepted on our Website and in our Warehouse store. Generally, credit and debit cards are not charged until your order is shipped. However, all credit card payments are pre-authorized in the amount of your order with your credit or debit card issuer at the time you place the order, which may have an affect on your available credit line. Please contact your credit card issuer for more information. For Special Order items, your credit card will be charged when your order is taken.
For orders in which at least one item requires Freight Shipping, you will NOT be asked for your payment/Credit Card information during Checkout. Within 12-24 hours (except Saturday evening/Sunday morning orders), you will be contacted by email with shipping costs and options. At that time, you can call us to process payment on your order or visit the "My Account" section of our Website to provide credit card information and complete your order for processing.
Checks, wire transfers, and COD shipments cannot be used for Internet Orders, but established customers may be pre-approved for such shipments at our Warehouse Store or our Nationwide Telephone Order Center at the discretion of our sales manager. Certified checks or wire transfers may be required on larger purchases.
Important: Shipment may be held on orders not using a pre-approved credit card, certified check, or other pre-approved check until funds have cleared your financial institution (i.e. including wire transfers and checks not approved in advance).
Information you provide when placing your order, such as billing/shipping address and phone numbers may be used to verify your payment.
Incorrect information may result in a delay in processing and may impact the shipment of your order. In such case, we will attempt to contact you using the email address and/or telephone number provided with the order in an attempt to resolve the discrepancy.
SALES TAX POLICY
As of July 2007, Restaurant Equippers collects and remits sales tax for all merchandise delivered to customers in the State of Ohio and the State of Michigan as required by law (unless a valid and properly completed Ohio or Michigan Sales Tax Exemption Certificate has been provided and your account has been set up as tax-exempt from Sales Tax in that state).
If you are in Ohio or Michigan and have Tax Exempt Status, you may download the Sales Tax Exemption Certificate for submission. Please Fax the completed form to (614) 464-8910, and then contact our Sales Tax Associate at (800-235-3325), Ext. 161 to confirm.
OHIO Sales Tax Exemption Certificate
MICHIGAN Sales Tax Exemption Certificate
Once we have received your Tax Exempt Form, Restaurant Equippers will mark your account as tax exempt for shipments within Ohio and/or Michigan, as per your Certificate. However, the first time you place an Online Order, the Website will not yet recognize your exempt status, even if you are an existing Equippers customer with exempt status. If you are an existing customer, you will need to create your online account first. When you place an order, you should type "Tax Exempt" into the Comments box during Checkout and then we'll know to look for your Certificate and mark your new account as Tax Exempt for that state, and thereafter your Exempt Status will be reflected on your future Website orders. If, for any reason, you are charged sales tax when you should be exempt, please contact us immediately (800-235-3325) and we can reverse those charges once we confirm your Exempt Status in our system.
Restaurant Equippers does not collect sales tax on items shipped from our Distribution Center to destinations outside of Ohio or Michigan. However, in some cases when an order is shipped directly from the manufacturer to a customer in a state where the manufacturer has nexus (a taxable presence). When that happens, Restaurant Equippers must collect and pay the applicable taxes from the customer to the manufacturer prior to shipment. We will alert you in these instances before collecting the additional funds.