Restaurant Equippers offers everyday low prices on quality, warranted equipment and supplies. We keep our prices low by buying in bulk and we run a "no frills" operation so we can provide you with the best service at the lowest possible prices.
Online prices, offers, and selections may vary from our Warehouse Store and our nationally distributed catalog and flyers.
Our customer service department will research the fastest, least expensive means to ship your order, and may combine products for shipment when financially beneficial to you.
We reserve the right to correct errors in copy, pricing, or photos. Prices are subject to change without notice. Items on which there has been an increase will not ship without customer approval. All prices are F.O.B. our warehouse or manufacturer.
"Visa", "MasterCard", "Discover", or "American Express" credit or debit cards are accepted on our Website and in our Warehouse store. Generally, credit and debit cards are not charged until your order is shipped or picked up in store. However, all credit card payments are pre-authorized in the amount of your order with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. Please contact your credit card issuer for more information. For Special Order items, your credit card will be charged when your order is taken. PayPal is accepted for online orders only and is not currently available as a payment method in our stores or over the phone. Orders using PayPal will be charged at the time of the order.
Checks and wire transfers cannot be used for Internet Orders, but established customers may be pre-approved for such shipments at our Warehouse Store or our Nationwide Telephone Order Center at the discretion of our sales manager. Certified checks or wire transfers may be required on larger purchases.
Important: Shipment may be held on orders not using a pre-approved credit card, certified check, or other pre-approved check until funds have cleared your financial institution (i.e. including wire transfers and checks not approved in advance).
Information you provide when placing your order, such as billing/shipping address and phone numbers may be used to verify your payment.
Incorrect information may result in a delay in processing and may impact the shipment of your order. In such case, we will attempt to contact you using the email address and/or telephone number provided with the order in an attempt to resolve the discrepancy.
For orders in which at least one item requires Freight Shipping, the order must be shipped via Freight/Common Carrier rather than Standard Shipping/FedEx, due to its size or weight. Freight charges are automatically calculated for your order using our Distribution Center in Ohio as the point of origin, and the price is quoted at the time of your checkout. The given shipping amount is a result of our system calculating and shopping for the lowest possible shipping price from our selection of discounted freight carriers. Our shipping charges are calculated to pay only for our actual discounted carrier shipping costs, and are not increased to create hidden shipping profits. We do not charge "handling fees". Shipping costs include a lift gate and delivery notification at no additional cost.
As required by law, unless a valid and properly completed State "Certificate of Exemption" has been submitted to us by your business or organization, Restaurant Equippers, Inc. must collect and remit sales tax for all merchandise delivered within the following states:
If you desire to pick up or have merchandise delivered to you in any of these states and your business or organization has tax-exempt status there, you may click and download the applicable "Sales Tax Exemption Certificate" from below. Then fax the completed certificate to us at (855) 312-2676 and contact our Sales Tax Associate at (800) 235-3325, Ext. 118 to confirm receipt. Once the complete certificate has been received and validated, Restaurant Equippers will mark your account as tax exempt for delivery within the state.
NEW JERSEY Sales Tax Exemption Certificate - ST-5 Exempt Organization (Note: Not available on-line-Must be obtained from the State of New Jersey Division of Taxation).
Note: Even if you are an existing Restaurant Equippers customer and already have exempt status with us, our website will not recognize your exempt status the first time you place an online order. As a result, when first placing an order on our website, type "Tax Exempt" in the Comments box of your web order during Checkout. This will alert us to update your online account with your exemption status so that your current order and all future website orders will reflect your exemption.
If you are tax exempt and have paid tax in error, please contact us at (800) 235-3325 to provide the required exemption information and obtain credit for the taxes charged. Such refunds can normally be made only within 30 days after the sale was completed. Otherwise, special procedures may be required to obtain refund from the state.
If you are exempt as a result of being a federal, state or local government or a non-profit exempt organization, in addition to your initial exemption certificate, as required by law you will need for each transaction to provide documentation verifying that the payment is being made directly from your exempt organization's funds (i.e. a copy of the payment document or credit card showing the name of your exempt organization will be required for each transaction). Payment by cash, personal check or personal credit card cannot be accepted even if later reimbursed by your organization
Restaurant Equippers, Inc. does not currently collect and remit sales tax on items delivered to states other than those listed herein. However, in some cases an order may be shipped directly from the manufacturer to you in a state where the manufacturer has a taxable presence (nexus). In such cases, Restaurant Equippers, Inc. is required to collect and pay the applicable tax to the manufacturer prior to shipment. We will alert you in these instances before collecting additional funds.