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Customer Service

Restaurant Equipper’s friendly and helpful Customer Service Department specialists are trained to help you quickly and efficiently resolve any potential problem you may have about our products, your order, or the delivery of your items, including:

  • Tracking Shipments
  • Resolving Missing or Damaged Products or Components
  • Providing Product Assembly or Usage Assistance
  • Resolving Product Warranties
  • Coordinating Customer Returns
 

Customer Service Hours (Phone and Web Chat)

  • Monday - Friday: 8:00 AM – 6:00 PM ET
  • Saturday: 8:00 AM – 12:00 PM ET
  • Sunday: Closed
  • Call: 1-800-235-3325
  • Email: websales@equippers.com

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